Blog Details

Role: Executive – Billing

Job Purpose:
Manage all billing activities for patients while providing an elevated experience to patients /
attendants.

Job Responsibilities:
● Greet and attend to patients in person and over the phone.
● Professionally assist doctors, staff, visitors, and patients.
● Following admission guideline protocols while performing admission of patients
● Handle phone calls in absence of customer care team
● Understanding patient’s needs and provide billing services as necessary
● Handling cash / petty cash vouchers
● Ensure that all services are billed before the patient leaves the hospital
● Ensuring acknowledgment from patients on all hospital procedures
● Providing cost estimation and financial clearance for patients
● Preparing interim bills and counselling patients on outstanding expenses
● Preparing final bills according to the agreed package or tariffs

Job Specifications:
● Qualification: Degree in Accounting or similar stream
● Experience: Minimum 2 years of experience in managing similar roles in hospitals
● Technical Skills: Accounting, Record Management, MS office
● Management Skills: Be a good team player, maintain good people relations, practice
conflict resolution
● Communication Skills: Good command over English, Kannada. Ability to resolve
problems through effective communication